Welcome to www.tasktent.com (“Site”). The Site is operated by TaskTent Pty Ltd (ACN 623 634 337) (“TaskTent”).
Protecting the privacy and security of your personal information is of the highest important to TaskTent.
TaskTent welcome your comments and feedback. Please contact us at Contacting Us.
What is personal information?
‘Personal information’ means information or an opinion about an identifiable individual whose identity is apparent or can reasonably be ascertained from the subject matter of the information or opinion.
the types of personal information we collect
how we use personal information
how and when we collect, use, store, disclose and otherwise handle personal information
the purposes for which we collect, use and disclose personal information
how we store your personal information
how you may access and seek correction of your personal information
how to update your personal information
how you can make a complaint, and how we deal with any such complaint
how to contact us.
Why we collect personal information
TaskTent collects personal information from our Site visitors and subscribers to respond to inquiries, book appointments, process orders, as part of an ongoing sales process, for the supply of digital services, analytics information, promotional materials and to support our customer relationship.
Becoming a registered Subscriber on our Site permits you to use our tools and resources that will assist you with our services. If you choose not to provide the personal information we ask you for, we may not be able to provide you with our full services.
Types of personal information we collect
As part of registering with us, we collect personal information about registered subscribers in relation to the access of services. Personal information includes information that we use to identify users when they register for a Subscriber account (“Subscriber Account”) on the Site.
TaskTent may collect personally identifiable information from you with your consent, such as your name, e-mail address, phone number, age, address, educational history, qualifications, career history, financial details and other information that you provide, to set up and administer your Subscriber Account.
TaskTent collect personal information from you in a variety of ways, including directly or automatically when you interact with us electronically or in person, when you access the Site and when we provide our services to you. Your personal information will only be used and stored for the primary purpose for which it was collected and not for any other purpose.
TaskTent may, with your consent, collect personal information about you or from your authorised representatives to provide you with our services, and other services which we think may be of interest to you, or for obtaining your feedback.
How we use your personal information
TaskTent use the personal information we collect, and you consent to us using your personal information:
for subscription account registration when you create an account
for fulfilling subscription requests and orders for services offered online
to identify you when you visit our Site
to perform under a contract
to provide the services you request
for internal administrative purposes
for helping us customise content relevant to your interests
for purposes, necessary or incidental to the provision of our services to you
for providing information that you request
for internal operations, such as record keeping, database management, data analytics or training
to establish and maintain a database of potential candidates willing to use our services
to manage, research and develop our services
to maintain and develop our business systems and infrastructure including testing and upgrading of these systems
to communicate with you, including by email
to verify your identity, investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions.
TaskTent may be required to use and store personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention, or fraud. TaskTent may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; and (c) to protect our rights, privacy, safety, or property, or those of other persons.
Access to personal information
Under the Privacy Act, you have a right to access your personal information. TaskTent will need to obtain proof of your identity before implementing your request and may refuse to provide you with certain information where permitted or required by law. In certain circumstances, the law permits us to deny you access to your personal information if:
access would pose a serious threat to the life, safety or health of any individual or to public health or public safety
access would have an unreasonable impact on the privacy of others
the request is frivolous or vexatious
the information relates to existing or anticipated legal proceedings and would not be accessible by the process of discovery in those proceedings
access would reveal the intentions of a party in relation to negotiations or prejudice those negotiations
access would be unlawful
access may prejudice enforcement activities or a security function.
Disclosure of personal information
they are our advisers, employees, agents, business partners or joint venture entities or partners who are required to follow data privacy laws and security policies when handling personal information;
they are entities providing services to us including legal services, financial services, IT services, data providers, storage services and mailing houses;
they are authorised by you to receive information held by us;
they are third parties you authorise to act on your behalf or that are otherwise connected with you (such as your legal representative or other authorised agent or attorney);
for any alleged unlawful activity where we reasonably believe that disclosure is necessary to any relevant authority or enforcement body or where required to do so by law, court order or subpoena.
Cookies and similar technologies
Non-personal information is information about you or your activities which cannot be used to personally identify you. TaskTent may collect non-personal information through your browser, through text files (cookies), applications (e.g. mobile applications), and your IP address. TaskTent use non-personal information to compile statistical information about the use of our Site (or for maintenance purposes) which may include (but is not limited to) recording your server address, your top-level domain name, the date and time of your visit to the Site, the pages you accessed and downloaded, the previous site you visited and the type of browser you are using.
You can also configure your Internet browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you disable cookies from being stored in your computer or on your device, you may not be able to use the full functionality of our Site.
TaskTent may use other technologies to capture specific data such as the pages you view, the items you download, your access times and other settings to help us understand how you use our services and to serve your relevant content.
Personal information security
TaskTent may hold your personal information in either electronic or hard copy form. We are concerned about the security of your personal information and will take reasonable security measures to protect the personal information we hold about you. TaskTent employ appropriate technical, administrative and physical procedures to protect personal information from misuse, interference and loss, unauthorised disclosure or alteration.
You acknowledge that we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third parties may be subject to separate privacy and security policies.
You also acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the Internet or by post at your own risk. TaskTent cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.
For international users of the Site, you agree that the personal information you provide to us will be dealt with under Australia’s Privacy Laws.
Social media features and widgets
Our Site may include social media features, such as YouTube videos, the Facebook Like button, and widgets such as the Share this button. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy statement of the social media provider website.
TaskTent may link to or otherwise make available third-party information on the Site. Links to third-party websites are provided solely as a convenience to you. We have not reviewed these third-party sites and do not control them. The inclusion of a link on this Site does not imply any endorsement of the linked site by us.
We are not responsible for the privacy practices of other websites including websites that are linked to the Site. It is the responsibility of the individual Internet user to make decisions regarding the relevance, accuracy, currency and/or reliability of information found on linked sites.
Limitation of Liability
Your use of the Site and its content is at your own risk.
TaskTent will take all reasonable steps to keep your personal information secure but to the maximum extent permitted by law, we exclude all liability for the consequences of any unauthorised access to your information. This includes (but is not limited to) loss or damage you or your clients might suffer because of any of the following:
reliance on the completeness, accuracy, suitability or currency of the Site (including third-party material and advertisements);
failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
accessing any sites or servers maintained by other organisations through links on the Site or any communication from the Site. Links are provided for the convenience of users of the Site only and without responsibility for the content or operation of those sites (unless otherwise stated, linked sites and the services are not endorsed by us and your linking to any such site is at your own risk); or
the provision of credit card or other financial information, the failure to complete (or delay in completing) any transaction, or other loss or damage arising from any e-commerce transacted or attempted to be transacted on the Site (if any).
Change of personal information
The APPS require us to correct our personal records of personal information if they are inaccurate or out-of-date. Please contact us to correct or update the personal information that you have provided to us.
TaskTent may need to obtain proof of your identity before implementing your request and may refuse to provide you with certain information where permitted or required by law.
If your personal information changes, you may Contact Us or update your Subscriber Account to reflect the change.
If you think we have breached the Privacy Act or you wish to make a complaint about the way we have handled your personal information, you should Contact Us using the details set out below.
Please contact us at the address below if you have any questions or concerns about our collection, use or disclosure of personal information. If you would like to seek access to personal information we hold about you, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, you can contact the department that collected your personal information in the first instance at:
TaskTent Pty Ltd
TaskTent will aim to resolve any complaints within 14 days.
If you remain dissatisfied, you may refer your complaint in writing to the Office of the Australian Information Commissioner at the following address:
Director of Compliance
Office of the Australian Information Commissioner
Sydney NSW 2001
ALL RIGHTS RESERVED.